Summary:As a member of the Administrative Department, the Receptionist provides administrative and operational support for the HR department as well as various departments within the company. The Receptionist executes a variety of general office activities by performing the following duties personally or through additional resources as needed.
Essential Duties and Responsibilities
- Front desk duties including phones, meeting arrangements, vendor management, administering employment applications, supplies ordering.
- Provides daily support to Human Resources Management.
- Complete filing clerk responsibilities for Human Resources department.
- Responsible for matching invoices, purchase orders, and packing lists and rectifying discrepancies in a timely manner to insure proper payments to vendors.
- Manages special projects from senior management as needed
Competency:To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving – Identifies and resolves problems in a timely manner.
- Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
- Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
- Customer Service – Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments
- Adaptability – Manages competing demands; Able to deal with frequent change, delays, or unexpected events
- Interpersonal – Maintains confidentiality.
- Ethics – Treats people with respect; Keeps commitments; Upholds organizational values.
- Professionalism – Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
- Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality
- Safety and Security – Observes safety and security procedures; Reports potentially unsafe conditions.
- Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
- Strong PC skills including proficiency in Microsoft Word, Excel, Outlook and PowerPoint
- Strong work ethic and team player.
- High degree of professionalism.
- Ability to deal sensitively with confidential material
- Strong interpersonal (verbal and written) communication skills.
- Ability to communicate with various levels of management.